KANKARIYA BROTHER'S ("we", "our", "us") is a Mumbai-based premium Indian ethnic fashion company engaged in the import, export, and distribution of fine ethnic wear. We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us through our website, phone, WhatsApp, or other communication channels.
1 Information We Collect
- Contact Information: Name, mobile number, email address, and business inquiry details provided by you while contacting us.
- Business Information: Company name, trade details, and distribution or bulk order requirements shared during business discussions.
- Communication Data: Messages, call details, WhatsApp chats, and inquiry history related to our products, partnerships, or distribution arrangements.
- Technical Information: Basic website usage data such as IP address, browser type, and device information, collected only for security and performance monitoring.
2 How We Use Your Information
- To respond to your inquiries regarding our products, collections, or distribution services.
- To communicate product availability, pricing, and partnership opportunities.
- To provide after-sale support and maintain business correspondence via phone or WhatsApp.
- To improve our product offerings and understand market preferences.
- To comply with applicable legal and regulatory requirements under Indian law.
3 WhatsApp Communication
We communicate with clients and business partners on WhatsApp only after receiving direct contact or an inquiry from them. WhatsApp is primarily used for responding to product inquiries, sharing catalogues, and maintaining business-related communication.
- No unsolicited promotional or spam messages are sent.
- Communication is limited to genuine business and product-related discussions.
- WhatsApp data may be processed by Meta Platforms, Inc. solely for message delivery as per their policies.
4 Data Protection & Security
We take reasonable steps to protect your personal and business information from unauthorized access, misuse, or disclosure. Access to information is limited strictly to authorized personnel involved in fulfilling your inquiries or orders.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5 Your Rights
- You may request access to the personal information we hold about you.
- You may request correction or deletion of your personal information at any time.
- You may opt out of WhatsApp or phone communication by informing us directly.
6 Data Retention
We retain personal and business information only for as long as required to fulfil communication, contractual, legal obligations, or record-keeping purposes as mandated under applicable Indian laws.
7 Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, business operations, or applicable legal requirements. Updated versions will be posted on this page with a revised effective date.
8 Contact Information
For any questions regarding this Privacy Policy or how we handle your information, you may contact us at: